Help & Support

Answers to common questions. Can't find what you need? Message us directly below.

How do I create a business page?

Click "List your business" in the navigation bar, then follow the setup steps: name, category, location, contact details, and photos. Your page goes live once you publish it.

How does verification work?

From your business dashboard, apply for verification with your CAC registration number and supporting documents. Our team reviews applications and awards the verified badge once approved. If more information is needed or your application is rejected, we'll message you directly to explain why.

How do advertising campaigns work?

From your business dashboard's Campaigns tab, you can target specific keywords and cities to boost your visibility in search results, or add a featured badge to your page. Pricing is based on demand and competition for that keyword and city.

Why was my ad image rejected?

Ad creative goes through a quick review before it's shown publicly. If yours is rejected, your placement itself keeps running — only the image is removed — and we'll message you with the reason so you can try again.

Can I message another business?

Yes. Every business page has a Message button, and you can also message as your own business page for business-to-business conversations.

How do I delete my account or business page?

Go to your business page as the owner and scroll to the bottom for the delete option, or message us directly and we'll help you through it.

I found something inappropriate — how do I report it?

Use the Report button found on business pages, posts, reviews, and conversations. Our moderation team reviews every report.

Still need help?

Message the MyNigerianGuide team directly — we typically reply within a day.